MyndYou announced the launch of what it claims is the first enterprise-wide conversational AI solution fully integrated with Epic, a widely used electronic health record (EHR) system. According to the company, the integration is designed to automate patient engagement, enable real-time data capture, and deliver personalized insights within existing clinical workflows.
The company said that its AI platform can engage patients through automated voice and chat interactions, collecting relevant health information and supporting clinicians with actionable data. By embedding directly into Epic, MyndYou claims the system removes the need for separate applications or manual data transfers, aiming to increase efficiency for large healthcare organizations.
MyndYou noted that the conversational AI tool has already been adopted by several healthcare enterprises, with early use cases focused on chronic condition management, follow-up care, and patient monitoring. According to the company, the solution can help address resource gaps and improve patient outcomes by allowing healthcare teams to scale personalized communication.
The company also said that its platform uses proprietary conversational AI models developed specifically for clinical contexts, which it claims ensures higher accuracy and relevance in patient interactions compared to generic AI tools.
MyndYou plans to continue expanding its AI capabilities across additional clinical and operational areas, the company said, as part of its broader strategy to enhance digital engagement in healthcare.
